Members and parentsStart4 min

Keep your member profile up to date

Use the member portal to review your own details without seeing private records that belong to other members.

Visual path

Show me

  • Member dashboard
  • Profile details
  • Family record switcher

In-product checklist

Guide me

  • Open your account area.
  • Review profile and family sections.
  • Save updates only for records you are authorised to manage.

Assistant prompts

Ask Coach

How do I update my profile?
Why can I see a junior record?
Can I see another member's details?

Mission steps

Complete the workflow

  1. 1

    Sign in from the club website

    Open your account or member area after signing in to the club's ClubOS-powered website.

  2. 2

    Review your own details

    Check your contact details and profile information so the club can reach the right person.

  3. 3

    Check linked family records

    Parents and guardians can manage authorised junior records separately from their own profile.

  4. 4

    Refresh after recent changes

    If an admin has just updated your record, refresh the member area to see the latest saved details.