Handle new join requests
Give prospective members a clear path from public interest to club review without losing the request in email.
Visual path
Show me
- Public join route
- Admin request review
- Applicant to member handoff
In-product checklist
Guide me
- Check that join information is published.
- Open the newest request.
- Decide the follow-up and member handoff.
Assistant prompts
Ask Coach
Mission steps
Complete the workflow
- 1
Keep the public join route visible
Make sure the public site explains how people can enquire or apply when joining is open.
- 2
Review incoming requests
Use the admin review surface to see the applicant details and decide the next follow-up.
- 3
Separate applicants from members
Do not mix enquiries into the live member lifecycle until the club has accepted and created the member record.
- 4
Use the right next action
Follow up outside ClubOS where needed, then create or update the member record when the application is ready.
Next useful missions
Keep the workflow moving
Start
Launch the website
Publish a useful public site with club details, navigation, fixtures, news, and contact routes.
Start
Add members
Create clean member records that can drive teams, availability, payments, and family links.
Start
Join a club
Find the joining route and send a request without assuming immediate approval.